Q1. Before send me an inquiry on our cnc laser, it is better for
you to provide me the following information:
1) Your metal or non-metal material size. Because in our factory,
we have different models according to working area.
2) Your materials.
Metal/Acrylic/Plywood/MDF?
3) You want to engrave or cut?
If cut,could you tell me your cutting thickness? Because different
cutting thickness need different laser tube power and laser power
supplier.
Q2. If we don't know how to use the machine, can you teach us?
Yes. We will send you manual and guide vedio in English, it can
teach you how to operate the machine. If you still can not learn
how to use it, we can help you by "Teamviewer" online helpsoftware.
Or we can talk by phone,email or skype.
Q3. How long is the delivery time?
For standard machines, it would be 3-5 days; For non-standard
machines and customized machines according to clien's specific
requirements, it would be 7 to 10 days.
Q4. Quality Control:
The whole production procedure will be under regular inspection and
strict quality control. The complete machine will be stested to
make sure they can work very well before being out of factory. Our
machine passed CE Certificate, meet European and American standard,
were exported to more than 100 Countries.
Q5. Do you arrange shipment for the machines?
Yes. For FOB or CIF price,we will arrange shipment for you. For EXW
price, clients need to arrange shipment by themselves or their
agents.
